Faqs

Find clear answers to the most common questions about our lab services.

Frequently Asked Questions

How do I book an appointment?

You can book by calling us, visiting the clinic, or using our online booking system.

Can I use this service for emergencies?

Yes, our clinic provides 24/7 emergency care to handle urgent medical situations promptly.

Can I get prescriptions through your service?

Yes, our doctors can provide prescriptions during your consultation, either in person or through our online system.

Do you offer mental health support?

Yes, we provide mental health support, including counseling and therapy services, to help patients maintain overall well-being.

Are your doctors certified?

Yes, all our doctors are fully qualified, registered with the General Medical Council (GMC), and certified in their specialties.

Is my information secure and confidential?

Yes, all patient information is kept secure and confidential in accordance with UK data protection regulations.

How long does a typical appointment last?

A typical appointment usually lasts 20–30 minutes, depending on the consultation type and patient needs.

Can I access my medical records online?

Yes, patients can securely access their medical records online through our patient portal at any time.

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